Voluntary Benefits

Voluntary Benefits

Links: Voluntary Benefits Enrollment Form

Voluntary benefits include the following:

• Aflac Group

Accidental Insurance

Links: Brochure | Claims form 

Hospital Indemnity Protection

Links: Brochure | Claims form 

Critical Illness 

Links: Brochure | Claims form 

• Pet Assure + PetPlus
Guide Links: Benefit Information
Links: Pet Assure  |Pet Assure App (iOS) Pet Assure App (Android) 

• Wishbone
Guide Links: Benefit Information | How to Enroll

• Legal Insurance
Guide Links: Benefit Information
Links: ARAG Legal

• Term Life Insurance with Long Term Care
Guide Links: Benefit Information
Links: Chubb

• Trustmark Universal®
Guide Links: Benefit Information
Links: Trustmark

• ID Commander
Guide Links: Benefit Information
Links: ID Theft

• ConstantCredit
Guide Links: Benefits Information
Links: Ocenture ConstantCredit

• Health Consumer/Fertility & Family Planning
Guide LinksGuide Links: Benefits Information

Links: Fertility Advocacy | Financial Wellness Life Event Coaching | Navigator Benefit

• American Heritage Life Insurance
Link: AHL

 

 

Aflac Group

Critical Illness Insurance
Customer Service
1-800-433-3036

Accident Insurance
Customer Service
1-800-433-3036

Hospital Indemnity Insurance 
Customer Service
1-800-433-3036

aflacgroupinsurance.com

Pet Benefit Solutions

Pet Benefit Solutions
Pet Assure and Pplus (Rx)

1-800-891-2565
petassure.com

ID Commander

Membership Services
1-855-592-7941
Mon – Fri, 9 a.m. – 6 p.m. ET
idcommander.com

ConstantCredit

Membership Services
1-855-592-7940
Mon – Fri, 9 a.m. – 6 p.m. ET
constantcredit.com

Legal Insurance Provider

ARAG®

1-800-247-4184
ARAGLegal.com/myinfo
Access Code 17845jhs
ARAGLegalCenter.com

 

House Staff Life and Disability

Reliance Standard Life Insurance Company

Reliance Standard Life
Insurance Company
Matrix Absence Management, Inc.
1-877-202-0055
24/7 for Telephonic Claims Filing or file online at matrixabsence.com

1-800-866-2301
Fax 602-866-9707

Life Insurance

Jackson Health System provides eligible employees with Group Term Life Insurance in the amount of one time the employee’s annual base salary. In addition, Optional Life Insurance is offered at the employee’s expense. Eligible employees may elect to purchase additional life insurance coverage between one and five times his/her annual base salary for a maximum coverage of $2 million.
• Group Basic
• Group Term Optional Life Insurance

Guide Links: Benefits Information

Links: Employee EOI Form | Life Insurance Certification of Coverage (Certificate 669891) | Life Insurance Policy 669891 

House Staff Life and Disability Provider Directory

Reliance Standard Life Insurance and Disability Company

Customer Service
1-800-351-7500
reliancestandard.com

ReliaStar Life Insurance Company

A Member of the Voya® Family of Companies Customer Service
1-800-537-5024
voya.com

Transamerica Life Insurance Company

Customer Service
1-888-763-7474
transamerica.com

Unum Life Insurance Company of America

Customer Service
1-800-331-1538
unum.com

Unum Whole Life Insurance with Long-Term Care

Customer Service
Mon – Fri, 8 a.m. – 8 p.m. ET
800-635-5597
unum.com

Unum WL Flyer

Trustmark

Customer Care
1-800-918-8877
Customer Care Email
customercare@trustmarksolutions.com
Claims Phone
1-877-201-9373
trustmarksolutions.com

Health Consumer/Fertility & Family Planning

Membership Services

1-800-800-8304
Mon – Fri, 8 a.m. – 8 p.m. ET Sat.,
9 a.m. – 6 p.m. ET
newbenefits.com

AIG/VALIC

Miami District Office:
701 Brickell Avenue, Suite 1950
Miami, FL 33131
Office Phone: 305-817-2250
Office Fax: 786-777-7626

VALIC Client Care Center:
1-800-448-2542
valic.com

 

On-Site FBMC
Service Center

Office Hours:
Monday – Friday
7:30 a.m. – 5 p.m. ET
305-585-6512

Address:
Jackson Memorial Hospital
1611 NW 12th Avenue
Park Plaza West, L-109B
Miami, FL 33136-1096

 

FBMC Service Center

Monday – Friday
7 a.m. – 7 p.m. ET
1-855-56JHS4U
(855-565-4748)
myFBMC.com